Customer Service Representative
Hours: 10-20 HPW
Supervisor: Classifieds Sales Manager
Responsibilities
Greet visitors on the phone and in person, while directing phone calls and walk-ins.
Schedule classified lineage ads.
Maintain account records.
Import and export ads from online classifieds listing page.
Responsible for achieving sales quotas.
Stamp outgoing and distribute incoming mail.
Responsible for collections.
Perform special duties as directed by the Sales Manager or HR Manager.
Qualifications
Sales and customer service experience is desired.
Attention to detail and good organization skills are essential.
Must be highly motivated and possess great interpersonal skills.
Valid driver’s license and car insurance are preferred.
Prefer a one year commitment.
Must be a current University of Minnesota student.
**We are currently seeking applicants with availability on TUESDAYS and THURSDAYS only. **
Essential Functions
Must have the ability to hear and speak English clearly.
Regularly requires verbal intelligence when assisting customers.
Regularly requires repetitive finger motions and finger dexterity when using the computer.
Frequently requires the ability to visually analyze advertisements and contracts.
Disclaimer: This job description is only intended to be a summary of the skills, qualifications, and essential functions required in the day-to-day work for this position. It is not exhaustive in nature. The Minnesota Daily reserves the right to change the job description at-will and to modify an employee’s job role at any time to best benefit the organization.